Shipping & Exchange Policy

Shipping:
  • Shipping Time: Orders are usually processed and shipped within 48 hours.
  • Shipping Charges: We offer free shipping on all orders over Rs. 1499. Please note that we do not offer free shipping on international orders and returns.
  • Tracking: You will receive tracking details over WhatsApp, email, and SMS, once the order is shipped.
    
1. Order Processing:
 • Orders are processed within 1-2 business days after confirmation. Please note that personalised items will take longer to process.

2. Delivery Timeline:
• Delivery typically takes 3–7 business days, depending on your location.

3. Shipping Charges:
 • We offer free shipping on all orders over Rs. 1499. Please note that we do not offer free shipping on international orders and returns.
• If any other Shipping charges are applied due to any other reason, they are displayed at checkout.
 • Free shipping may be offered during promotional periods.

4. Order Tracking:
 • Once your order is shipped, tracking details will be shared via email or SMS.

5. Exchange Policy:
 • You can also avail a replacement or exchange of your order as per your requirements. The conditions remain the same as those applicable to returns. The replacement will only be shipped after the initial return has been picked up or delivered.
• Exchanges are accepted within 2 days of delivery.
• Exchanges are subject to product availability.
• Customers may need to bear shipping charges for exchanges unless the item is defective or incorrect.
           
6. Delivery Delays:
 • Evara Jewel is not responsible for delays caused by courier partners, weather conditions, or incorrect address details.

7. Shipping Locations:
• Currently, we ship only within India.